The Lean Mindset Workshop

Analysis is a good thing. Being slow and careful is wise. Rewarding people for performance makes perfect sense. Creating a plan and following it is the best way to get things done. And we should strive to be the best at whatever we do. When we adopt a rational point of view, we know these statements are true.

But they aren't the whole truth. Intuition is also a good thing. Being fast produces essential feedback. Purpose works better than incentives for engaging people. Probing a complex environment and adapting to its response is the safest approach to change. And being the best can get in the way of getting even better. When we adopt a responsive perspective, we feel these things are terribly important.

So which is the better way to look at the world? We need both. We need to bring each side into balance with the opposite viewpoint. A Lean Mindset is one that thinks Both-And rather than Either-Or.

This workshop focuses on making choices: how to ask the right questions, solve the right problems, do the right thing. It emphasizes research, case studies and exercises. You will discover how companies have dealt with the challenges of today's economy and learned to compete more effectively in today's fast moving marketplace.

We will cover:

1. The Purpose of Business
2. Engaged Workers
3. Delighted Customers
4. Breakthrough Innovation
5. Genuine Efficiency

You will Learn:

• What to Measure: How to have both profits and delighted customers?
• Bringing out the Best in People: Challenges that inspire workers.
• The Design of Design: Why you can't separate design from implementation.
• Surviving in a World of Unexpected Change: How does innovation really work?
• Speed, Discipline, and Quality: Why you must have all three at the same time.

Learn from the Experts:

Learn first-hand from thought-leaders Mary and Tom Poppendieck how to move to the far side of paradox and a lean mindset. Mary and Tom have pioneered the application of Lean Thinking to software development and documented their principles in books (below).

This two-day workshop is offered either privately or through partners who sponsor a public workshop. For additional information on the Lean Mindset Workshop please contact us at info@poppendieck.com.